Archive for June, 2009

erp for large corporation new selling strategy

Tuesday, June 30th, 2009

ERP for Large Corporation – New Selling Strategy

Writen by Andrew Karasev

Our opinion is based on our Microsoft Business Solutions Great Plains, Microsoft CRM sales and marketing campaign to large businesses in the following industries: Aerospace, Furniture, Beverages, Placement, Distribution & Logistics, Textile, Services, Food, Manufacturing. With the new economy recovery we see signs on the market, signaling selling strategy change. On the other hand this is normal process and each time you sell different, probably keeping your personal passion to sell and help your customers. Let’s look at the trends:

IT Director new role. If you remember old-days sales techniques bestsellers, Joe Seemore was the guy in IT department, who wanted to see more. These folks were actually the problem to make sales through. Nowadays, due to the fact of open information, including all the features, bells and whistles of the specific ERP system, CEO or business owner, after making his own decision on purchasing a new ERP – delegates selection research to IT director, who in turn, selects project manager and this guy contacts analyzes the information on the internet and then contacts ERP VAR/reseller/integrator. Again, this would be difficult in 1970th or 1980th when internet was not yet in place and the access to the newest systems information was not available through public libraries

No pushing sale. IT people usually have to stick to their budgets and propose the solution to their CIO/CEO. This means that you can not push this people to make sales happen – so – all the sales tricks would not work, except you expertise in the ERP system you sell

Prove your expertise on your website. Again, as you see – information is free and open today and you have to provide this information to your potential clientele to have them call you. IT folks are doing their duties and searching on google, yahoo, msn, altavista.

No face-to-face meetings. When you do sales, based on your expertise, you can expect going beyond the regional market borders and have nation-wide calls. You should be ready to do presentation over the web session, and close the deal over the phone or skype.

We believe that future ERP system sales will be mostly done to the specialists, not to the top and so, the selling strategy should be adjusted.

Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ), serving Microsoft Great Plains, CRM, Navision to mid-size and large clients in California, Illinois, New York, Georgia, Florida, Texas, Arizona, Washington, Minnesota, Ohio, Michigan

electronics an evolution and revolution

Tuesday, June 30th, 2009

Electronics: An Evolution and Revolution

Writen by Chris Robertson

I often find myself thinking about the ways in which my everyday life has changed over the past twenty years. Usually, I take a step back and wonder how my mother – who passed away seventeen years ago – would view today’s world. Aside from the geopolitical changes that have taken place in the past twenty years, and the ways in which the landscape of our city has changed with explosive growth and development, there are the wondrous developments in electronics that have changed the ways we do business and the ways we spend our leisure time.

Twenty years ago, I started using my first PC at work. I recall having to put in a floppy disk every time I wanted to do any word processing. It would be another six years before a friend told me about what he thought would be the next big thing – something called the World Wide Web. Today, of course, it’s crippling when my DSL goes on the blink; my work grinds to a halt and I marvel at just how dependent I am on the Internet.

I look around my house and see all kinds of electronics that I couldn’t have dreamed of twenty years ago. Sure, I had an Atari way back when, but I never would have imagined that Pong would evolve into a myriad of video games that my family could play on the PlayStation, Xbox, and GameCube. Yes, I had a VCR, but I never would have conceived that the VCR would make room for the DVD player, and that my TV screen would grow to such large proportions. Nor could I have imagined that my TV would host such a myriad of systems: PlayStation, Xbox, DVD player, and DVR recorder.

And then, of course, there’s the digital revolution in cameras. Not only can I take photos and share them via the Internet, but I can also run slide shows on that same TV. I can take my digital camcorder, burn home movies onto discs and send them to relatives half a world away.

What’s even more amazing to me is that virtually all of the electronics consumer goods that I own have been given to me as gifts. I’ve been fortunate enough to enjoy the bounty of an electronics revolution that I couldn’t have imagined twenty years ago. Which, of course, leads me to wonder what the next twenty years might bring in the wondrous world of electronics.

Chris Robertson is an author of Majon International, one of the worlds MOST popular internet marketing companies on the web. Visit this Electronics Website and Majon’s Electronics directory.

learn management with desktop wallpapers

Tuesday, June 30th, 2009

Learn Management With Desktop Wallpapers

Writen by CD Mohatta

Learning over the ages has undergone many changes. In recent years many rapid changes have taken place, from classroom teaching to online education. Could you ever think that management could be taught with the help of Desktop wallpapers? Here is how it is being done now days.

Learning – Let us look at learning. How do we learn? By reading, reflecting and thinking and then remembering what we have been taught. Mere remembering will not be sufficient because unless we reflect and think, we don’t get the meaning of the message.

How do we learn? How do we reflect? We reflect by thinking about something over a period of time. That is why students look at their textbooks from time to time. At this stage of learning, desktop wallpapers play a big role in teaching. Management sciences can be taught with small headings, quotes and messages. If you wish to learn management with the help of desktop wallpapers, download them on your desktop. The text will always be in front of you. As the text is on the right side of the wallpaper, it will not clutter your screen.

Desktop wallpapers and learning – As the text always remains on the screen, the eyes take the information both consciously and unconsciously. Our mind keeps pondering over what is written and i estimate that it should take about two days for an average student to learn the lesson. Download few desktop types of wallpaper and find out your own speed of learning. This learning has many benefits. It is free. It is effortless. You don’t have to devote extra time to it. It is easy.

The author, C.D.Mohatta writes for screen savers and desktop wallpapers at http://www.screene.com/ on topics like nature, spirituality, motivation, love, holidays, animals, etc. He also writes fun quizzes and fun tests at http://www.funquizcards.com/ on topics like love, personality, dating, relationships, friendship, movies, tv, music, business, etc. The third site, the author writes for, is http://www.ecarduniverse.com/ – it has free ecards on holidays, birthday, love, friendship, family, expressions, celebrations and all events and occasions.

windows vista an overview

Tuesday, June 30th, 2009

Windows Vista – An Overview

Writen by Lucy Bartlett

After a gap of nearly 5 years, Microsoft released the latest version of Windows which is named as Vista. With a name change from Longhorn to Vista, the stable version of Windows is expected to be released during November 2006. The beta version of this software is already available as a free download. If you have a lot of patience or a very high speed internet connection then you can download Vista which is nearly 2.5 GB in size.

Microsoft promises that Vista will have plenty of new features which includes updated graphical user interface (GUI), Windows DVD Maker – a new creation tool for multimedia – and totally revamped audio, print and networking sub-systems. Vista will make use of peer-to-peer technology to make file sharing between networked computers easier. With the inclusion of Virtual PC in Vista, Microsoft claims that running previous versions of Windows simultaneously on the same machine will not be a problem. Find more info at www.allaboutwindowsvista.info

The developers can make use of the Net Framework version 3.0 introduced in Vista. This version is claimed to be easier to work with than the traditional Windows API.

The most common criticism of Windows XP is its unstable security and its inability to protect the system from buffer overflows, viruses and malware. The stated goal of Vista is to improve the security considerably and make the system protected from the invasion of malwares and virus threats.

Vista comes with improved performance of Windows Shell, easier and faster search functions, a sidebar resembling Apple’s Spotlight, desktop gadgets for applets, the latest version of Internet Explorer – the controversial web browser of Microsoft -, Windows Media Player 11, specialized User Account Control, built in Firewall to control and monitor outgoing and incoming traffic, Windows Defender, a Windows version of anti-spyware and Windows mail which will replace the existing Outlook Express.

Microsoft claims Vista will help in improving the performance of the PC in certain key areas which includes starting up, response to user actions, and waking up. The start up is going to be very quick and while background processing of scripts and applications are executed, the other desired tasks can be performed by the users.

The new sleep state provision in Vista has combined features for standby mode, data protection and low power usage during hibernation.

If you want to try Vista on your desktop computer then your system should have a processor which should be at least 800MHZ speed, 512 MB RAM and have the latest version of any good graphic card capable of executing DirectX version 9 or above. This is only a minimum requirement. For optimum results a better processor – above 1.2GHZ is needed.

Lucy Bartlett is a proud contributing author. Find more articles here. For more info visit Windows Vista or Vista Products

asl itil for enhanced application management

Monday, June 29th, 2009

ASL ITIL for Enhanced Application Management

Writen by Pat Moore

The emergence of ASL (Application Services Library) has spawned a potential compliment to the ITIL framework, and is catching the attention of ITSM professionals. Touted as another “standard” public domain framework sponsored by The ASL Foundation, it provides a collection of best practices for managing application development and maintenance. But how does it fit into the “big picture” of ITIL?

Although ASL is based on the processes and service concepts of ITIL, the two frameworks differ in their approach to controlling and supporting the technical infrastructure. ASL stresses different functional competencies and introduces additional processes that support the AM framework, in addition to providing more detail surrounding the ongoing management and support of business systems and services.

In order to alleviate some confusion, service managers should first review the overlap between ASL and the ITIL Application Management component. While ITIL’s current Application Management publication provides a framework surrounding application development and service management, ASL adds more depth to the collaboration required between customers, systems and the service providers optimizing service provision. In effect, ASL more explicitly outlines the process interdependencies between the infrastructure, applications and the business.

However, specific to the application realm, ASL also adds some practical guidance for management of the lifecycle through its recognition of a paradigm shift in focus from application development to software maintenance. ASL sites the traditional focus on systems development efforts (e.g. SDLC) but acknowledges more recent attention to the management, maintenance and enhancement of information systems aligned with service and process perspectives. According to the ASL Foundation, “Current research has shown that on average, the majority of costs are incurred during the maintenance and enhancement stages.”

So, just how much has the focus shifted? From the ASL perspective, quite a bit: roughly 80% of AM efforts may lie in the maintenance of systems. This is powerful insight into where the majority of value added activities should fit relative to the overall application lifecycle. Moreover, exacerbated by the trend of outsourcing non-core competencies (e.g. internal application development), ASL looks more realistically at the activities that focus on optimizing service to the customer and in direct support of overall business objectives.

While ASL does not replace the ITIL Application Management framework, it compliments the service manager through its broader perspective into the dependencies associated with the functional and technical aspects of optimized service provision. That being said, the evolution of ITIL and ASL as a partnership should continue, but the framework documentation itself could more collaborative, reduce redundancy and more clearly articulate AM best practices to the ITIL community.

Bottom line: ASL takes a deep dive into the management of the application lifecycle and integration with the ICT infrastructure. By providing additional processes that support the AM framework and stressing the shift from development to management, maintenance and enhancement, ASL advances the application services framework with additional detail to better serve the business.

Patrick Moore is a independent consultant and technology writer residing in Los Angeles, CA USA. Patrick can be reached at moorep@itilworx.com. ITILworx (http://www.itilworx.com) is an IT process improvement resource focusing on IT Service Management (ITSM), the ITIL framework and related information and software solutions. ProcessWorx (http://www.processworx.com) provides tools and software solutions for IT Service Management based on the ITIL framework.

the best way to reinstall windows without losing data

Monday, June 29th, 2009

The Best Way to Reinstall Windows Without Losing Data

Writen by Gary Hendricks

At some point during the course of your computer’s use, you will find yourself in the unenviable position of having to reinstall Windows. There are many reasons for this. Perhaps important system files got corrupted or disk errors or viruses caused your system to become unstable.

This is all a result of wear and tear on your PC. When that time comes, you will have to not only know how to reinstall windows, but how to reinstall windows without losing data. Here we refer to a fresh install of Windows and not simply an attempt to repair a few files.

1. Your Vendor’s Restore CD

The first step in knowing how to reinstall windows is to locate your vendor’s restore CDotherwise known appropriately enough as a rescue or boot disk. Windows comes with its own rescue CD as well. If that’s the only one you have at your disposal then locate your operating system’s instructions below.

Rescue CDs are not all alike. Some give you rescue functions as well as important software drivers for your computer. Others are more basic, only allowing you the ability to reformat your hard drive. Don’t reformat your hard drive without backing up your personal files to another medium first! Your personal files are those located under ‘My Documents’ in Windows. The exact location of your personal files and folders varies from one operating system to another.

In Windows XP, for example, you will backup everything in C:Documents and Settings. In Windows 98 and ME, you will backup C:My Documents. More instructions follow below for your particular system. If you have any other folders where you’ve stored personal stuff back those up as well.

2. Windows 98 and ME CDs

With Windows 98 and ME you don’t want to just reinstall windows without backing up important system information. This information can be found in your Windows folders.

First create a new folder on your C: drive and name it oldWindows. Then use Windows explorer to navigate to your Windows folder. Once there, locate the following subfolders: All Users, Application Data, Desktop, Favorites, Local Settings, Profiles, SendTo, and Start Menu. Copy these folders to the oldWindows folder you created.

Now it’s time to reboot. Restart Windows with your boot disk Upon startup select Start computer with CD-ROM support. Drivers will begin loading so go ahead and insert your Windows CD-ROM.

To reinstall windows properly you will need to delete your directory tree so type c:windowscommanddeltree /y c:windows and press the Enter key. After that you need to invoke the Windows setup installation procedure located on your Windows CD. Type your CD drive letter and then type setup.

Next get into the DOS prompt from Windows and type

xcopy c:oldWindows*.* c:windows /s /h /r /c.

This will restore all important system information.

3. Windows 2000 and XP CDs

If you have Windows 2000 and XP you need to know how to reinstall windows properly as well. Insert your Windows CD and boot your computer. Upon startup you will see Press any key to boot from CD.

After clicking you will come to the welcome screen. Press Enter, then press Escape to start a restore. From the menu options select C as your current partition and then l to delete the Windows folder. Enter temp as your user name when prompted. Reboot and you will be logged in as temp.

Next you will restore your personal files. Windows 2000 users should login as temp, then Administrator and then back to temp again. Then navigate to C:Documents and Settings and you will see an Administrator folder and one with Administrator: computername.

From DOS type cd documents and settings and then press Enter. Type xcopy administrator*.* administrator.computername /s /h /r /c, substituting for computername your folder that was appended to Administrator earlier. Your personal files will be restored.

4. For Both Windows XP and 2000

Windows XP and 2000 users need one extra step to know how to reinstall windows correctly. Create a new folder on your C: drive and label it oldData. Then go to My Documents and Settings and copy all of the folders for each username to oldData.

In Control Panel go to User Accounts and create a new account for each of these usersuse their names as spelled out under their Documents and Settings folders. If you’re using XP ensure that at least one account has Administrator privileges.

For each user on your computer, log off and log in with that user’s name. Then login as Temp and drop down into the DOS command prompt interpreter. Now type

xcopy c:oldData*.* “c:documents and settings” /s /h /r /c

Then press Enter. Go ahead and confirm that you want to overwrite files. When you’re done, log off and then login as each user. Each user’s Documents and Settings should be restored.

5. Finishing Up

After you install windows you need to install other software too, like drivers and Windows Updates from Microsoft’s web site. Check for any graphics drivers that you may need to install from a vendor CD.

Look for all of your old personal files and make sure that they are all there. If not, check the C:oldData folder and move the files to the correct location. Once you are absolutely sure that you have everything you can delete both the oldData folder and the Administrator folder.

Conclusion

It may have come as a surprise to you to learn that you can reinstall windows without having to wipe out your hard drive. With a fresh install of Windows you can restore to your computer the speed and efficiency which it had when you first bought it.

A fresh install will do wonders for your computer’s performance and will be better for your system than a simple repair. In order to save your personal files you simply need to create temporary folders as we outlined in this article and restore them back into the new installation.

Gary Hendricks runs a hobby site on building computers. Visit his website at http://www.build-your-own-computers.com for tips and tricks on assembling a PC, as well as buying good computer components.

canon pixma ip4200 refilled and compatible cartridges

Monday, June 29th, 2009

Canon Pixma iP4200 Refilled and Compatible Cartridges

Writen by James Sodor

Canon has introduced a new range of Pixma printers, one of the most popular of these is the Pixma iP4200. Just like the older series Canon printers it has individual ink tanks, however there is a difference – these new cartridges have an onboard chip to measure the ink level of each individual cartridge. The new cartridges are the PGI-5 and CLI-8 cartridges. The cartridge numbers are…
PGI-5BK – Black pigment ink
CLI-8BK – Black dye based ink
CLI-8C – Cyan dye based ink
CLI-8M – Magenta dye based ink
CLI-8Y – Yellow dye based ink

Unlike traditional dye based inks, these inks from Canon are highly resistant to fading from light and gases in the air. Canon claim a 100 year life from these Chromalife inks if used with Canon paper, which is a great achievement.

These cartridges are also suitable for Pixma iP5200, iP5200r printers, MP500, MP800 and MP950 multifunctions.

Lots of people would like to know if these can be refilled, or if compatible cartridges are available. At the time of writing, February 2006, compatibles are not available for the PGI5 or CLI8 inks, probably for 2 reasons:
1. The ink formulations are quite complex – refill ink manufacturers need to make sure their inks will perform equivalent to the original Canon inks; and
2. The on-board chip has a patent from Canon on it so compatible manufacturers will have to be very careful not to infringe that patent, which could leave them open to litigation. Canon has recently won a lawsuit against a company in Japan which was refilling Canon cartridges and reselling them, so this will set back any plans for compatible cartridges.

There are refill inks available however. Refilling instructions are available from ink vendors. Canon has very cunningly adapted their printers – if you refill these inks and re-insert them into the machine, a warning message will appear on your computer along the lines of:

“You are using refill ink in your cartridges, if you continue your printer warranty will be void”, and you are prompted to press OK. If you press OK, the low ink warning facility on the printer no longer works. If this is the case, you must be very careful never to let the inks run dry as this will burn out your printhead.

James Sodor has been an expert in the field of printers since 1999, and is now kept busy at http://www.whatcartridge.com – the world’s largest free database of printers and supplies.

call center headsets

Monday, June 29th, 2009

Call Center Headsets

Writen by Josh Riverside

For most companies, communication is a major prerequisite for maintaining good customer relations. And the most cost effective way to do this is through telephones. Call centers or contact centers specialize in the activity of communicating with customers over the phone for complaints or for sales. And most of the communication is done over the telephone.

Call center executives use the telephones for hours on end. This has been found to cause a lot of discomfort as well as health problems like neck, shoulder and back strain. This is the reason why most call centers are shifting to the use of headsets with their telephones. Headsets give them hands-free comfort and also the ability to multi-task. This has increased the productivity of call center executives.

The main aspects to be considered while choosing headsets for call centers are: the noise level in the office, the mobility required by the user, the cost of ownership, the product range, various options like the kind of ear piece (monaural/ binaural), the kind of phone or computer connection used with the headset (Bluetooth, USB, 3.5mm/ Analog), the compatibility to computer hardware and software, the kind of computer usage (VoIP, video conferencing), the range of bass or treble, the power of the speakers, the comfort in wearing the headset, and durability.

Advanced call center headsets have unique options like discriminatory noise cancellation ability that minimizes external noise and also improves the voice of the caller. They also have dynamic voice control options to keep the volume at a pre-set level. Other options include the conference call feature that enables internal conferencing of up to five people; intercom function, push-to-talk function with mute option, wall mounted system for space optimization, and so on.

To find the best headsets, locate a good vendor who understands call center requirements. The vendor should also be able to update your inventory whenever required and effectively minimize transaction costs. The vendor should also be able to offer training to the call center agents for using the headsets. Some vendors provide online support and training through videos and websites. Headset management is also an important aspect, which is best left in the hands of a specialist. Headsets, like any other electrical device need to be serviced regularly and maintained in good condition.

There are several websites over the Internet that offer advice as well as call center headsets for sale. Manufacturers update their web sites regularly to include special offers of warranties and discounts.

Headsets provides detailed information about headsets, wireless headsets, phone headsets, aviation headsets and more. Headsets is the sister site of Free Phone Conferencing.

how to speed up your computer the easy way

Sunday, June 28th, 2009

How To Speed Up Your Computer The Easy Way

Writen by Norman Dreamer

I have seen many computers, especially older ones that take a long time to boot up and are also very slow on the internet. I devised a list of things you can do to “fix” computers that lag. I’ve “fixed” many computers this way and people were amazed so I will share it with you.

1. Click a blank spot on your computer, and go to properties. From there you can minimize the video acceleration and resolution settings. Use a minimal setting that you are comfortable with and you will see amazing results.

2. Clean up your desk top by putting all icons in a single folder and date it by renaming the folder.

3. Clear your cookies, the temporary internet files,etc. Also clear your recent documents. You should be careful about clearing the passwords and log in information on your browser.

4. Minimize your start up folder, this will cause your computer to boot up faster.

5. Get rid of any large video files (over 1 giga bytes, for example)

Get rid of any files or folders that you don’t need.

Get rid of any programs that you don’t need. ( Make sure you have a back up on a cd or dvd, because once you uninstall a program, it’s gone.)

6. Do a disk clean up. You do this by going to My Computer and clicking on the properties button. You will see the disk cleanup button there.

7. Use a registry cleaner with extreme caution. The idea is to get rid of all unused registry values but if you remove too many of them, some of the programs will not run.

8. Use anti spyware and anti virus software to run a scan and delete any unwanted virus or spyware.

9. You can also use “utilities programs” to clean out your computer and make it go faster.

The whole idea is to reduce your cpu usage and enable faster access to our files by reducing the over all load on your computer. By following the nine steps above your computer will run simpler and thus faster. (Note: when you get rid of files or programs, make sure you have a back up on a CD or DVD so that you can “put them back” in case you change your mind later.)

Here’s another trick you can use if you find that the fonts on your web pages are too small and hard to read. You can change the font settings on the desk top to large fonts, or simpler yet, use the CTRL button on the keyboard with the scroll button on your mouse to “zoom in” on the webpage and make the font size appear larger.

That’s all for now, happy computing!

Norman Dreamer is a computer buff, and he likes to write articles on the internet.

the email alternative using an extranet for online document sharing

Sunday, June 28th, 2009

The Email Alternative: Using An Extranet For Online Document Sharing

Writen by Rick Mosenkis

Why is an extranet better than email for sharing documents? The answer is simple: email is perfect for one-to-one communication, but not ideally suited for groups engaged in project collaboration.

Most e-mail programs provide little – if any – effective way to prioritize your messages and attachments. Everything arrives in the same place, in the order in which it was sent.

With an extranet, all project related documents are automatically captured within a folder dedicated to a project.

Not mixed in with the latest joke circulating around the office.

In addition, an extranet can handle any size document. With e-mail, you run the risk of large attachments not passing through the company firewall.

Sharing a power point presentation with a group is a perfect example. With email, you have to break the presentations into small parts, with each section attached to a separate email. The sections don’t arrive at the same time, and it can be quite confusing for everyone involved. Imagine sharing three presentations, each in 3 parts, to six people. That would be nine emails to six people. Fifty-four messages!

Using an extranet, the presentations can be sent at the same time, all intact, automatically filed into a single project folder along with all the other related materials.

And everyone has access at the same time.

Many extranets make it even easier, using automatic email alerts that inform the recipients that the presentations are available, and providing a comment function that allows each user to share their point-of-view.

An extranet assures that important documents get to the right place, ready for instant response. And it puts related documents and messages together. The budget, schedule, strategic plan, power point presentation, everyone’s notes and comments — they all appear on the same page. No sorting through a long list of unrelated emails.

One final point. Many extranets are secured with 128 bit encryption, the same protection used for protecting financial transactions. Email, on the other hand, can land in anybody’s hands, which is OK if you’re sending the latest joke, but not at all funny when it comes to the confidentiality of your most important documents.

Rick Mosenkis is the President and CEO of Trichys, the creators of WorkZone hosted intranet and extranet software. With customers around the world, among large and small companies, Trichys develops easy-to-use web-based software that allows non-technical business professionals to leverage the power of the Internet without IT support.